Privacy Policy – Classic Fine Foods

Last updated: 2025-11-26

Classic Fine Foods (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make an order.

1. Information We Collect

We may collect the following types of personal data:

1.1 Information You Provide

Name
Email address
Phone number
Billing and shipping address
Account login information
Any information submitted through contact forms

1.2 Information Collected Automatically

IP address
Browser type and version
Device information
Pages visited

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders
Manage your customer account
Communicate with you regarding orders, updates or customer support
Improve our website, products and services
Send newsletters or marketing communications (only with your consent)
Prevent fraud and ensure website security
Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your data based on:

Performance of a contract (order processing)
Your consent (newsletter subscription, marketing)
Legitimate interest (website improvement, fraud prevention)
Legal obligations

4. Sharing of Personal Data

We may share your information with:

Payment service providers
Delivery and logistics partners
IT and hosting providers (including Prestashop hosting)
Professional service providers (e.g., customer support tools)
Legal authorities when required by law

We do not sell or rent your personal data.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your data against:

Loss
Misuse
Unauthorized access
Disclosure
Alteration

Your data is stored within the European Union or in locations that provide adequate data protection in compliance with the GDPR.

6. Data Retention

We keep your data only for as long as necessary for:

Fulfilling your order
Managing your account
Meeting legal, tax or accounting obligations

Once the retention period expires, your data is securely deleted or anonymised.

7. Your Rights (GDPR)

You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time (for marketing)

To exercise your rights, please contact us at: customerservice@classicfinefoods.sa

8. Cookies

We use cookies to improve your browsing experience, analyse traffic, and personalise content. For more details, please refer to our Cookie Policy.

9. Marketing Communications

If you subscribe to our newsletter, we may send you promotional emails. You can opt out at any time via the “unsubscribe” link included in our emails.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, you can contact us at:

Classic Fine Foods
Email: customerservice@classicfinefoods.sa
Address: Classic Fine Foods Level 29, Tower B Olaya Towers Riyadh Saudi Arabia